Why am I not getting email from msn even though the person is on my contact list?

That person may be in your blocked list. Check it out and unblock them if their address is there.





Mail page%26gt;%26gt;options (top right)%26gt;%26gt;block addresses. IF you find their address on the list--click on it--click "remove block".





If you're using the New Mail.


Mail page%26gt;%26gt;options%26gt;%26gt;mail options%26gt;%26gt;spam%26gt;%26gt;block addresses.